Customer Stories

How Glean Grew Organic Traffic By 275% and Improved Demo Conversions

Glean

About Glean

Glean was founded in 2019 by former Google search engineers and is headquartered in Palo Alto. Their AI-powered platform connects to hundreds of workplace apps like Google Workspace and Slack, helping employees quickly find answers, documents, and insights.

Their product suite includes:

  • Glean Search - Context-aware search across enterprise tools
  • Glean Assistant - An AI agent for instant workplace answers
  • Knowledge Graph - Unified semantic context for faster discovery

With $150M ARR and a $7.2B valuation, Glean sells to CIOs, CTOs, and IT leaders at mid-to-large enterprises. Their GTM strategy blends thought leadership, content marketing, and deep platform partnerships.

They partnered with TripleDart to build a scalable digital marketing foundation that could support long-term growth through organic channels. 

Glean’s Objectives: Scalable Digital Marketing

In the short term, they needed a robust SEO and analytics setup, including a full audit, technical SEO improvements, and aligning the site structure with keyword and buyer intent.

Long-term, Glean aimed to drive cost-effective awareness and demand generation through organic channels. They wanted to increase visibility for key enterprise search and AI-related terms their ideal customers were searching for, positioning Glean as the leading player in the ‘Work AI’ category.

The Challenge: Missing Infrastructure

Before working with TripleDart, Glean faced foundational gaps that limited their ability to scale organic growth. 

As a fast-growing company in the enterprise AI space, they had strong momentum but lacked the digital infrastructure needed to turn it into consistent pipeline growth:

Lack of Performance Visibility

They needed a structured approach to tracking performance metrics across their website and content efforts. Without proper attribution and growth tracking, it was difficult for their team to prioritize what to scale or optimize for impact.

Missing Keyword Strategy

They lacked a keyword research framework that aligned with their product, buyer personas, and category narrative. While their product is innovative and differentiated, their website content didn't target the right mix of high-intent, relevant, and attainable keywords that their ideal enterprise customers were searching for.

No Strategic Content Plan

Glean needed a strategic content plan that could support long-term SEO goals while reinforcing their position as thought leaders in Work AI and enterprise search. Their existing content lacked topical depth, internal linking structure, and wasn't built around a clear content architecture for search engine visibility.

Technical SEO Gaps

Their site had crawlability issues, metadata inconsistencies, and performance gaps that prevented search engines from properly understanding their content relationships and category positioning.

How TripleDart Built Glean’s Full-Funnel SEO Engine

We focused on building a content and SEO engine that aligned with Glean's enterprise buyer journey, supported sales enablement, and delivered long-term organic growth. 

We treated SEO as a growth multiplier integrated with their GTM motion, sales messaging, and product narrative.

Chronologically, this is how it looked like:

Mapping the Enterprise Buyer Journey

We mapped the ideal journey of a Glean prospect, from awareness of enterprise AI concepts to requesting a product demo. This journey was broken into typical funnel stages, allowing us to create content accordingly:

Top-of-funnel content (e.g., "What is an AI agent?", "Retrieval Augmented Generation") educated and attracted prospects

Middle-of-funnel content (e.g., "How does semantic search enhance enterprise productivity?") informed and differentiated Glean's approach

Bottom-of-funnel content (e.g., "Best Enterprise Search Platforms") drove conversion and demo requests

Building Synergy Between SEO and Sales

We worked closely with product marketing and sales teams to identify recurring prospect objections, key differentiators, and high-converting use cases. This intelligence was transformed into sales enablement content optimized for organic discovery.

We built every part of the strategy around Glean's ICP, which was mid-to-large enterprises led by tech-forward decision-makers like CIOs, CTOs, and knowledge management leads. 

This meant speaking their language and emphasizing topics like RAG (retrieval-augmented generation), platform integrations, and operational ROI.

Fixing Technical SEO

We conducted a full technical audit to diagnose crawl inefficiencies, metadata inconsistencies, and site performance gaps. 

Working with Glean's web team, we prioritized and implemented fixes that improved crawlability, reduced index bloat, and created search-friendly infrastructure.

Building Authority with Topic Clusters

We designed content clusters around strategic themes to help Glean rank for entire topic families and not only individual keywords:

  • AI in the workplace / Work AI
  • Enterprise Search & Knowledge Discovery
  • Retrieval-Augmented Generation (RAG)

Each cluster had a pillar page and supporting blog posts, interlinked to signal relevance and depth. This approach built topical authority in emerging areas where early ranking offered long-term compounding effects.

Driving Rankings with Strategic Keywords

We targeted a strategic mix:

  • High-intent terms (e.g., "enterprise search platform")
  • Emerging trends and breakout terms (e.g., "RAG in enterprise," "RAG Architecture?")
  • Educational awareness phrases (e.g., "What is an AI Agent?," "How to implement AI in enterprise search")

We prioritized low-competition, high-relevance keywords early and used internal linking and metadata optimization to strengthen performance across the site.

Result: 22,000+ keywords ranked vs. 4,000 before engagement, and improvements in positions:

Executing a Funnel-Aligned Content Strategy

With technical foundation and strategy in place, we executed a content plan balanced across the funnel. This was in alignment with the keyword strategy mentioned above.

TOFU: Educational explainers, "what is" guides, and trend-based blogs (e.g., "What is RAG and why it matters for enterprise AI")

MOFU: Tactical how-tos, feature explainers, and use-case-driven content (e.g., "How to Prepare for Sales Calls")

BOFU: Comparison pieces, decision-stage pages, and objection-handling blogs (e.g., "Top Enterprise Search Platforms")

We also created high-performing listicles that aligned with buyer research behavior and drove shareability.

SEO traction started showing within 3-4 months, with spikes in organic rankings for competitive terms like "enterprise AI assistant" and "RAG search." There was also a steady increase in inbound demo requests attributed to blog and organic discovery.

Result: Organic traffic grew ~4.5x

Some Top-Performing Content

  • AI Prompts for Finance Professionals
  • RAG Use Cases
  • Information Retrieval guides

Results

Metric Before TripleDart After TripleDart Uplift
Monthly Organic Clicks ~18K ~67K+ +275%
Monthly Impressions ~260K ~1.2M+ +365%
Total Monthly Conversions 250 (Feb '24), 10 from blog 1,800 (Feb '25), 75 from blogs +620%
SEO Blog Conversions ~0-5/month 18 in Feb '25 alone ~18x improvement
Keywords Ranked ~4,000 (mostly branded, few in top 10) ~22,000+ +450%
Blog Traffic ~7,000/month ~30,000/month +330%
Domain Rating 55 71 +29%

Client Feedback

Super helpful team! TripleDart helps tremendously with all aspects of our SEO enhancements from blog topics to technical recommendations to backlinking strategies (and more!). They are an amazing partner to collaborate with in an ever-evolving digital landscape. 
Daniel Henderson,
Head of Digital Marketing, Glean

Conclusion

Enterprise SEO is more about building infrastructure that scales while positioning you as a leader, than about just rankings.

Solving Glean's organic growth challenges meant creating a system that could handle their rapid expansion while establishing them as the go-to voice in Work AI.

We build scalable SEO engines that tie directly to pipeline. Whether you're chasing rankings, demos, or revenue, we make organic a measurable growth channel.

👉 Want to build an SEO system that fuels GTM at scale?

Let’s chat.

CLIENT
Glean | AI-Powered Enterprise Search
Timeframe
20 months (Aug'23 - Apr'25)
Services
SEO
Top Metrics
+275% organic clicks, +365% monthly impressions